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About the Computer Centre

Welcome to our Computer Centre at OTH Amberg-Weiden!

We are an IT service provider for all organisational units of the university and form an IT competence centre for university operations. With a wide range of information and communication services for research, teaching and administration, we ensure the basic supply of the university with a modern and highly efficient IT infrastructure.

Contact Computer Centre via the Ticketsystem/Servicedesk

CC-Pools

A total of 8 PC pools of the Computer Centre are available in the Amberg MB/UT building:

Room 107 - 31 PCs
Dell Optiplex 7050, i7, 16 GB, 256 GB SSD, DVD/CD-RW; 27"TFT; Win10;

Room 108 - 13 PCs
Dell Optiplex 980, i7, 8 GB, 300 GB, DVD/RW; 24"TFT; Win10;

Raum 109 - 4 PCs (Printer-Pool)
Dell Optiplex 980, i7, 8 GB, 300 GB, DVD/RW; 24"TFT; Win10; - 2x Bizhub C554 - Multifunktionskopierer (Print Anywhere)

Rooom 124 - 31 PCs
Dell Optiplex 9020, i7-4790, 16 GB, 256 GB SSD, DVD/RW; 24"TFT; Win10;

Room 125 - 13 PCs
Dell Optiplex 9020, i7-4790, 16 GB, 256 GB SSD, DVD/RW; 24"TFT; Win10; - 1x Bizhub C554 - Multifunktionskopierer (Print Anywhere)

Room 126 - 13 PCs
Dell Optiplex 9020, i7-4790, 16 GB, 256 GB SSD, DVD/RW; 24"TFT; Win10; - 1x Bizhub C554 - Multifunktionskopierer (Print Anywhere)

Room 127 - 31 PCs
Dell Optiplex 3060, i7 3,1 GHz, 16 GB, 500 GB SSD PCIe, DVD/RW; 24"TFT; Win10;

Room 224 - 31 PCs
Dell Optiplex 7040, i7 3,4 GHz, 16 GB, 256 GB SSD, DVD/RW; 24"TFT; Win10;

Room 240 (Weiden) - 31 PCs
Dell Optiplex 960, Core 2 Quad 2,83 GHz, 4 GB, 160 GB, DVD/RW; 24"TFT; Win10;

Software installations

Software Room 107 Room 108/109 Room 124 Room 125/126 Room 127 Room 224
@risk x x x
Abaqus/Simulia x x x
Adams x x x
Adobe Acrobat DC x x
Adobe Photoshop x x
Altair Hyperworks x
Anaconda mit Python x x
Android Studio x x
Ansys 2021 R1 x x x
APIS IQ-RM x x x
ArcGIS x x x x x x
Arduino x x x
AspenONE x x
Autodesk Moldflow x x
CATIA x x x
Code::Blocks x x
Cremer/Caplan x x x x x x
Creo 4.0 x x x
Creo 7.0 x x x
Docker Desktop x x
Eclipse IDE for Java x x
eLamX2 x x
Excel Solver x x x
FreeMind x x
Git x x
Graphviz x x
IBM SPSS Statistics x
JabRef x x
JDK (openJDK oder AdoptOpenJDK) x x x x x x
JPicEdit x x
KiCAD x
Kisssoft x x x
MathCAD Prime x x x x x
MatLab x x x x x x
MDesign x x x
MS Project x x x x x x
MSC Adams x x x
OrCAD x x
Processing x x
PyCharm x x
Siemens TIA Portal x x
Sinutrain x
SMath Studio x x
SQL Server Management Studio x x
StarCCM x x x
STM32CubeIDE x x
TerraTerm x x
TeXLive x x
Visual Studio x x
Visual Studio Code x x
Webots x x
WIAM® fatigue RIFEST 2.1.9 x x x
Zotero x x

Standard software

  • 7-Zip
  • Acrobat Reader
  • Internet Explorer
  • Mozilla Firefox
  • Google Chrome
  • MS-Office
  • Libre-Office
  • OES-Client
  • Sophos
  • VLC-Player
  • GroupWise
  • Papercut

FAQ

Account/Credentials

There are multiple possibilities:

  1. Students obtain their identification automatically by using online enrollment inside the application portal. The user-ID and default password can be looked up via the application portal. To do this, simply log in, then click on "Application status" on the (start) "Application overview" page. Then the "Info page" appears and at the bottom are the access data. You must accept the user rules of the library and computer center beforehand. These login credentials are valid for all services (computer login, mail, Moodle, MyFiles, etc.).
  2. Professors and workers of the University obtain a sealed envelope with their credentials and telephone information.
  3. All other users (guest students, lecturers) obtain their credentials via the “Requests”-section of the Computer Centre.

It is important that you change the start password immediately. You can do this easily via our password manager.

There may be different reasons.

1. You were exmatriculated or your employment has ended.

In that case you are no longer entitled to use the IT infrastructure of the University.

2. Your account was locked due to frequent use of an incorrect password.

If your password was wrongly entered multiple times your account is locked for 30 minutes. After that you can log into your account by entering the correct password.

Incorrect logins are often a result of capslock or the keyboard language being set wrong.

3. There may be uncertainties regarding documents or payment for the Students’ Office.

Your account is deactivated, if payments weren’t performed or your documents were incomplete. Please refer to the Students’ Office. After successful clarification the Students’ Office will reenable your account.

4. Your password may contain unsupported special characters. This may be causing you to be able to log in to certain services, but not others. Please change your password by using the “Change password” feature under “Services” and try again.

The user-IDs of members of the University are four digits.

Should a student be studying for longer time at this University, said student might have an eight-digit user-ID. After changing the study program or newly enrolling (not re-registration), the old user-ID gets decommissioned and a new one generated.

At re-registration the user-ID persists.

If you already have a four-digit User-ID, you will keep it forever.

At the point of exmatriculation or the end of employment your legitimation to use the IT-Infrastructure of the University expires. A students’ user-ID is deactivated automatically on the next Monday after the date of exmatriculation. Mail, Blackboard, Netstorage, WLAN-access, Printing, VPN and all other IT-Services are no longer accessible. For workers and professors the account will be deactivated at the date of termination.

Please beware of the following steps to ensure none of your data gets lost:

  1. Save all of your data stored on the H:/ drive on to a storage media of your own.
  2. Save any mails, you may still be needing and ensure any of the senders of mail that sent mail to your University mail address that this address is going to be decommissioned.

Use all of your credit of your printing-account because it will expire.

The easiest way to change your password is via this link: https://sspr.othaw.de .

This Link can be found on the website of the Computer Centre.

Alternatively you can change your password on any Windows computer in the University, which supports logging in to your account. Press <Strg><Alt><Entf> at the same time.

Then in the menu click: “Kennwort ändern”.

You are now prompted to enter the old password and twice the new password.

Length is at least 10 characters and maximum 32 characters special characters are allowed but not mandatory. Advice: Special characters may cause problems with some but not other services (as stated in FAQ: Login doesn’t work on my account)

Klick ok or the arrow to the right.

In the following window there may be two lines on the top to the left. If there is one line with STUD and another one with your user-ID, then click on the tree symbol so that only this line is blue in the background.

Now click OK. Your password has been changed.

WLAN

- Always import certificates first

- Security: WPA2-Enterprise

- Encryption: AES

- Network authentication (Phase2): MSCHAPv2

- EAP Method: PEAP

- Anonymous Identity: <leave empty>

This should be an easy fix!

In Firefox: Delete your old certificate, if you have accepted it permanently (in the browser)

In Firefox this is located in: Settings -> Encryption -> Show certificates -> Websites

Then select and delete: SomeOrganisation “localhost.localdomain (Client,Server,Statusresponder)”.

While starting the browser for the next time the certificate will be reissued. Simply accept. Done.

With other browsers act accordingly.

E-mail

  1. If only one command prompt appears: Click “Cancel”.
  2. A small window “Novell GroupWise Startup” appears.
  3. Enter your user-ID into the “user-ID” field.
  4. Enter “po-user01.oth-aw.de” into the address field and the Port Number “1677” into the port field.
  5. Enter the correct password and click OK.
  6. After a successful login the address for your inbox is changed.

Now GroupWise works inside as well as outside of the University.

E-mails of students are not saved. Archival is really simple and works via an on board functionality of GroupWise. This can also be used to reduce the size of your used inbox.

For workers and professors the E-mails are automatically saved. In the event of a mistakenly deleted E-mail you can simply go to the “Archive/Backup” and should have access to your recently deleted mail.

The University has implemented an autoconfiguration for mainstream E-mail clients. With those clients supplying an E-mail address and a password should be sufficient.

For manual configuration please use the imap- or smtp- server.

smtp: smtp.oth-aw.de port 465 or 587 (SSL), port 25 (TLS)

imap: imap.oth-aw.de port 993 (SSL)

As for credentials please use your E-mail address and your password.

Important notice: SSL/TLS have to be active!

On some websites it is possible to send the viewed paragraph via E-mail.

It is important that you don’t use any OTH-AW.DE address as a sender if the recipient is also an OTH-AW.DE address.

In that case please use a private E-mail address or an imaginary E-mail, if possible.

No SPAM-filter is perfect, because the decision has to be based on multiple factors. The effectiveness is about 90%. This justifies the use of the SPAM-filter.

Immediately delete SPAM and never reply.

Do not click on SPAM-mails, do not forward SPAM-mails, do not call any numbers specified in SPAM-mails, do not buy anything from SPAM-mails.

You can report SPAM by appending and sending it to spam@oth-aw.de.

Please do use common sense.

The simplest way to do so is using the „Webmail” function of the University. The link can be found on the WWW-sites of the Computer Centre.

The size of the inbox is 1GB for students and 20GB for staff. It is recommendable to keep track of your inbox and to archive important mail.

The Computer Centre offers a service which is more precisely explained via Services/Smartphone Synchronisation.

The maximum size of an E-Mail including appendix is limited to 30MB.

Please mind that appendices grow about 30% when sent via mail. Hence why the appendix should accordingly be smaller than the maximum Size. If necessary it is possible to split the appendix using a zipping application.

Network

Not everyone in this University is allowed to use all resources and applications. This is for one defined by our licenses (e.g. a Campus License or a License only for one Faculty). On the other hand there are the Micro Focus Open Enterprise Server rights which are granted to organizational units, single users, groups etc. The Open Enterprise Server differentiates between the following privileges:

Short

Rights

Description

S

supervisor

A right, which self-inherits and which only a admin from the Computer Centre can modify.

R

read

A user with this right is allowed to read a directory or file.

W

write

A user with this right is allowed to write a directory or file.

C

create

A user with this right is allowed to create a file or directory inside the specified area.

M

modify

A user with this right an modify file-attributes (e.g. hide Files, set files to read-only…).

E

erase

A user with this right can delete files and directories.

F

file scan

A user with this right can find/see a specified folder.

A

access control

A user with this right may change the privileges for files and directories also for himself

These rights are partly defined by the Computer Centre, but you can also do this yourself, e.g. if you want a colleague to be able to share one of your directories on your H-drive. You can find the rights assignment if you select the directory or file in question and then right-click on "Trustee Rights".

You will find the entire NDS structure, i.e. the entire tree. Search for the user, group or container that you want to give rights to. When you have found the right NDS object, select it and press the "Add" button.

Then you can assign the rights. Attention: You can only assign rights to those folders or files to which you yourself have the A (Access Control) right. If you want to remove rights for a user again, then you remove either individual checkmarks at the rights or you mark the user in this window again and use the button "Remove". Of course, the other user must know where the shared folder is located. Your H-drive, for example, shows its location on a server in Windows Explorer (e.g. \NAVARA\VOL1\USER\1234). The other user can then search for this folder in the network environment and connect the drive with a mapping.

Attention: Never remove the A (Access Control) right. If you do, you will no longer be able to change the rights to a file/folder and will have to contact the workgroup manager, who will be able to repair this.

Letter

Purpose

Authorization for

H:\

Personal Network Storage

read/write only the user.

everyone has a personal H:/ directory

I:\

System drive of the CC (per location)

read: everyone

write: only CC

J:\

Departmental drive

read/write: All members of a department.

L:\

Teaching drive

read: all users of the location

write: only authorized users

T:\

Extra drive for MT/MP/MI Students

read/write: only the user

U:\

Common drive (librarys)

read/write: authorized library staff

V:\

Management drive

read/write: authorized administrative staff

W:\

Cross-site drive

read/write: authorized users

exception: D-Pool anyone can write here. This directory is emptied every Friday Evening.

You probably changed your location of study. Please report briefly to the Computer Centre. There your account can be adjusted for your new study location.

If a file on a network drive is deleted or overwritten, it can be restored as long as the files have not been irrevocably removed. (cf. emptying the Recycle Bin under Windows).

To restore a file, right-click in Windows Explorer on the directory where you want to restore the data. Then select the "Restore files..." item in the context menu that appears. You will get a selection of files that can be restored. Select the appropriate file and click on "Retrieve file". If this file already exists, you must specify a new file name.

The storage space on the personal network drive H: is 5GB for professors and staff, and 2 GB for students.

The used disk space can be determined by selecting all files and folders in the H: drive in Windows Explorer and then viewing the properties (right-click on one of the selected folders and select "Properties" in the context menu that appears).

Students of multimedia technology courses may receive larger drive capacities from the faculty.

Dormitories

IMPORTANT: Disable the IPv6 protocol in the adapter settings of the LAN connection.

If the dormitory has a connection to the University's data network, then simply connect your computer to the network socket and open a web browser.

After entering any URL, the login window will appear. There you log in with your access data. Now you can use the data network.

If no login window appears, proceed as follows:

In the adapter settings, set TCP/IP to "automatic address assignment" (DHCP).

No. An address translation takes place at the firewall, so that the computer cannot be reached from the Internet via a specific IP address.

Dormitories connected to the University's network are subject to the rules of the firewall that separates the university's network from the Internet. Thus, the services that can be used are also restricted. Allowed are http, ftp, pop3, irc, imap and smtp with well known smtp servers. Use of the University's servers is limited to the Novell servers and the Internet servers. Again, the clearance extends only to the required services.

Telephony and fax

You can find detailed instructions (PDF document) here.

From the main menu:

1. press "PHONE key

2. enter * 22 # and press "SPEAKER key" (you will hear 1 - 2 short confirmation tones)

3. enter old password/pin 0xxxx followed by # (so far the 0 and the extension 4-digit xxxx)

4. enter new password/pin (e.g. 23689536) (min. 5-digit, max. 8-digit) followed by #

5. Enter new password/pin (e.g. 23689536) again (confirmation) followed by #.

You will then hear a rapid sequence of beeps = change successful.

Miscellaneous

With each restart of the public computers (e.g. RZ-Pools, library) the hard disk is reset to the original installation state.

Data stored LOCALLY on the computer (C:, possibly also D:)is to be regarded as temporarily present. If you want to save the files for later use, you have to store them on your personal H: drive!

If an error message or something else unexpected appears on the screen and you want to ask someone for help, document this error by taking a "screenshot" and saving it. To do this, press the "Print" key (Windows) or Cmd+Shift+4 and then the space bar (Mac OSX). This will save the current screen content to the clipboard (Windows) or place it on the desktop (Mac OSX). Now open an application that can process images (e.g. Word, Paint) and paste the "screenshot" in a suitable place by selecting "Paste" under the "Edit" menu item in the application. The screen content will then be inserted into the document and you can save or send it for documentation.

Information about which actions were previously performed is also very helpful.

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