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Quick guide Remote access to lab computers
Students can have remote access to laboratory computers as part of courses and exercises.
You will receive information and access from your lecturer.
Access is via the Splashtop software.
If you have activated your account and would like to attend remote events, download the Splashtop Business software and log in with your access data. NOTE: You can only use the software once an account has been created for you by the university (you will receive an invitation by email)
You can see your current events under "Planned access". This list shows the computers that have been released for remote control for the current event.
Click on the "My Calendar" button to see a calendar of upcoming events for which you are registered.
A few minutes before the event, you will see a list of the computers that will be available for the duration of the event. Gray computers are currently switched off and can be switched on by clicking on the cogwheel (open settings) and then on "Activate". Please note that the activation process takes some time. If you receive an error message or the computer cannot be switched on, please use the web interface to switch on the computer at https://my.splashtop.eu .
Click on Refresh to see when the computer is available (blue display). You can now connect to the computer by double-clicking on it.
At the end of the event, the computers will disappear again and you will be automatically logged out of the computer.
You probably changed your location of study. Please report briefly to
the Computer Centre. There your account can be adjusted for your new
study location.
No SPAM-filter is perfect, because the decision has to be based on multiple factors. The effectiveness is about 90%. This justifies the use of the SPAM-filter.
Immediately delete SPAM and never reply.
Do not click on SPAM-mails, do not forward SPAM-mails, do not call any numbers specified in SPAM-mails, do not buy anything from SPAM-mails.
You can report SPAM by appending and sending it to spam@oth-aw.de.
Please do use common sense.
At the point of exmatriculation or the end of employment your legitimation to use the IT-Infrastructure of the University expires. A students’ user-ID is deactivated automatically on the next Monday after the date of exmatriculation. Mail, Blackboard, Netstorage, WLAN-access, Printing, VPN and all other IT-Services are no longer accessible. For workers and professors the account will be deactivated at the date of termination.
Please beware of the following steps to ensure none of your data gets lost:
- Save all of your data stored on the H:/ drive on to a storage media of your own.
- Save any mails, you may still be needing and ensure any of the senders of mail that sent mail to your University mail address that this address is going to be decommissioned.
Use all of your credit of your printing-account because it will expire.
The University has implemented an autoconfiguration for mainstream E-mail clients. With those clients supplying an E-mail address and a password should be sufficient.
For manual configuration please use the imap- or smtp- server.
smtp: smtp.oth-aw.de port 465 or 587 (SSL), port 25 (TLS)
imap: imap.oth-aw.de port 993 (SSL)
As for credentials please use your E-mail address and your password.
Important notice: SSL/TLS have to be active!
If you receive the message that you cannot edit Office files, you can try to solve the problem with the following steps.
1. Start all Office applications installed on your Mac, click on the name of the application in the menu (e.g. Word) and select "Sign out". Then close the application.
2. In the Finder, click on "Go to" and then "Go to folder".
3. Enter the following in the field: ~/Library
4. Click on the Group Containers folder
5. Locate the following three files/folders and drag them to the Trash
UBF8T346G9.OfficeOsfWebHost
6. Empty the recycle bin and start an Office application to check whether you can now edit the documents.
7. Restart an Office application, log in again and try to edit the file again.